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Microsoft Partners In Learning- Deploying Student Technical Support Solutions (Helpdesk)
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Microsoft Partners In Learning- Deploying Student Technical Support Solutions (Helpdesk)
Courses:
1. Introduction to computer
2. Expansion Buses, Cabels and Connectiors
3. Networking
4. Ticketing System
Hands on:
1. Motherboard and ROM_BIOS
2. Memory
3. Basic Disk Drives
4. Peripherals
5. Operating System Basic
6. Networking Protocols - TCP/IP
7. Resolving Hardware Issues
8. Using the Ticketing System
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